An Innovative KOT Ordering System for Restaurants

Abstract

This study proposes a digital menu ordering system to address challenges in the restaurant industry\'s digital transformation. Traditional paper-based methods lead to losses and inefficiencies. The system, using QR codes, enables customers to register, log in, and order online, with features like suggesting popular dishes and online payments. Managers gain real-time oversight of orders, tables, and payments, supported by sales data visualization. By automating tasks, the system reduces errors, enhances service, and streamlines operations, offering a transformative solution to industry challenges in the digital era.

Introduction

I. INTRODUCTION

In the midst of a sweeping digital transformation within the restaurant industry, this study delves into the challenges faced by dining establishments, particularly the substantial losses attributed to traditional paper-based ordering methods. n response, this research proposes a digital menu ordering system designed to revolutionize traditional processes. By harnessing the power of QR codes, the system enables customers to seamlessly register, log in, and place orders online.

Conclusion

The researchers were able to develop an innovative KOT ordering system for restaurants to improve the service quality of a casual fine dining restaurant in terms of fast ordering and payment. Issues on Responsiveness will therefore be addressed. Errors in order taking maybe prevented. The reports that the system will generate will also aid the management in decision making as and plan for sales and marketing strategies.

References

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Copyright

Copyright © 2024 Arshiyanaz Saiyad, Disha Aher, Manasi Mahajan, Punam Rajguru, Kishor Mahale. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.