Ijraset Journal For Research in Applied Science and Engineering Technology
Authors: Dayle Salvador Fialho, Prof. Mukul Jagtap
DOI Link: https://doi.org/10.22214/ijraset.2024.64527
Certificate: View Certificate
Background: Over the last 10years there has been a drastic shift in the development of computer-based systems, artificial intelligence, algorithms and technology in the world of dermatology be it cosmetic or even retail production of products sold to customers with high-tech technology and innovative means to build their client base through customer delight. Artificial Intelligence is particularly helpful in recognizing the type of skin customers have and suggesting solutions which help customers pick from the range of options given to them. Most e-commerce platforms have begun using such AI driven soft wear to help customers while they are in the comfort of their homes to choose from a range of cosmetic options right from lipsticks, concealers, foundation, eyeshadows, shades of tins, serums etc. Given that every person has a different skin type, these applications ensure 100 percent personalized suggestions. This new trend is sending shock waves across the retail sector around the world attracting a massive customer base to adapting to AI Derma logy and retail. The intelligent software used by sever companies not only benefits the customer, but also helps companies with their operational efficiency as they can use AI algorithms to predict and forecast the inventory to help reduce over production and excessive stock production minimizing product wastage and improving sustainably.AI is booming in both clinical diagnosis as well as giant companies such as Loreal and Olay who are dedicated to providing customers with advanced tools like skin analyzers or apps based on predefined rules which help AI-powered tools analyze skin conditions, age, and personal skincare history to provide highly personalized product recommendations. In clinical diagnosis AI offers valuable insight to the patient’s skin and condition be it cancer or other skin diseases making judgments to assist the doctors and dermatologist in making informed decisions regarding the line of treatment for the patient in question. This includes screening, diagnosis, treatments and predictions of the treatment outcomes. These new innovative and robust AI systems leaving customers feeling confident and have not begun relying on AI driven treatments and procedures.
I. INTRODUCTION
As per JaKenna Gilbert who is the Nordic Group Digital Director of L’Oréal, Denmark, The COVID- 19 pandemic has a huge impact cross the globe bringing in a shift in commercial and consumer trends keeping in mind the huge drift in consumers becoming more tech savvy and many customers buying beauty products online. Focusing on skin care and beauty products for customers who pay special attention to their daily skin regime. Skin care regime is the method of carrying out various steps to care one’s skin daily to ensure the skin is healthy. This routine is crucial and must carried out every day using the correct suitable products. These products need to match the customers skin type and must have the required number of elements to boost the skin health. This is only possible if once can identify their skin type. Latest technology and AI influence has created a huge scope for customers to know their skin better. All companies are working on developing new AI programs to make the skin care analysis even more reliable and fulfilling using advanced technology, algorithms and coding methods to build their soft wear as fitting as possible. One of the giant companies L’Oreal has been encompassed by a record – level of 26.6 percent by e-commerce. Increasing 62 percent of over 2019. This company as an example must keep working towards accelerating and scaling services to match up the customer demands and the evolving trends with competitors. Each company is aiming at being at the top of the list in terms of customer satisfaction and matching up with existing trends. As per the latest research the global skin market size is valued at USD 109.71billion in 2023 and is predicted to grow from USD 115.65 billion in 2024 to USD 194.05billion by 2032, Exhibiting a CAGR of 6.68% during the forecast period putting Asia pacific at dominating 51.69% in 2023.
These predictions are meant to be met with the latest investment in AI IoT- based technology and devices that offer personalized skin nourishment solutions which is expected to further boost the product demands ensuring the customers get personalized care solutions along with trendy packaging and a loyalty reward system which has attracted the attention of many users.
II. METHODOLOGY
A. AI Powered Skin Analysis
B. Personalized Skin Care
AI’s ability to provide personalized skincare recommendation has brough about a huge change in the market and cosmetic industry. These Cosmetic industries have created a boom in the market for tailor made products and have combined skin type, lifestyle and environmental factor to best suite the needs of all end users.
C. Consumer Experience and Benefits
AI driven skin care applications have enhanced customer experience by offering convenience and personalized care. End users have been receiving professional- grade skin care advice all in the comfort of their homes, workspaces, during travel etc. making high quality skincare more accessible. Virtual skincare consultation powered by AI, combined with tailored products recommended has led to high customer satisfaction.
III. AI IN MAKEUP
IV. IMPACT OF CONSUMER EXPERIENCE
One of the main objectives of the Skincare industry is to ensure Customer experience is at its peak. AI is used by customers through chatbots and virtual assistance to help customers find products fitting for their skin.
V. FUTURE TRENDS AND INNOVATION
AI in skincare is rapidly evolving globally. Both cosmetic and clinical skin care are likely to further accelerate in the years to come with the advancement of personalization capabilities
Fig 1.2023 ,Fig 2.2031
VI. CHALLENGES AND LIMITATIONS
It is a given that the AI influence on Skincare technology has been a key instrument in creating a promising boom around the globe however, AI skincare faces certain challenges.
VII. KEY TAKEAWAYS
AI is reshaping the skincare industry with its wide range of services. It offers personalized solutions, better skin diagnosis at the click of a button and enhanced customer experience. As technology continues to evolve, AI’s role in skin care is expected to grow drastically soon. This means that the apps and products used by end users is going to be under constant changes to meet the above expected mark for customers. This means the skin care industry is going to undergo constant changes and improvements in level of accuracy that it with provide with more accurate, accessible and sustainable skincare solutions and products. Raise in demand mean a huge responsibility on the Skincare industry to ensure that the data provided by the users is always kept confidential. Also, the increase in need to ensure algorithm bias is in constant check to ensure equitable use of AI in skincare for all customers especially for those with nonstandard skin color and conditions.
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Copyright © 2024 Dayle Salvador Fialho, Prof. Mukul Jagtap. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Paper Id : IJRASET64527
Publish Date : 2024-10-10
ISSN : 2321-9653
Publisher Name : IJRASET
DOI Link : Click Here